However, the worst part is you will not get a real person, not by phone or chat. I am not a software company, but wouldn't it be a good idea to have the email that purchased the license key, be somehow (oh I don't know) linked together? I just wanted a working login connected to my recently purchased license, but I could not do that, so there was no link to download the NEW VPN client I was going to try for the first time. I followed all the instructions, but every time I entered the requested password (twice) it would just error out no real reason. However, could not, and absolutely would not find my email and the purchase in its system, no matter how many times I tried or how many times I entered the license key. I made the mistake of ordering the bundle with the new VPN.
Their website took my money and even allowed me to install the anti-malware on my PC. Also, trying to get to your account is pure torture - probably deliberately. It may be cheap but it will let you down. All in all, the Malwarebytes credentials are leaky and not something that you should trust with your important information. You can try getting a refund from Malwarebytes, but even that is made difficult because they use an AI prompt and the amount is in dollars. Tough if you can't find that, but why use AI chat bots anyway?- completely confused rubbish. No, not excusable! The dollar symbol comes up and cannot be rejected. You informed them that you wanted to cancel and refund instead of troubleshooting.why on earth should i want to troubleshootwhen you failed miserably to secure my PC? You caused me to use a faulty tool while going on a bank account. further to malwarebyte response:I had a look at your support history and I can see that our support team wanted to troubleshoot your issues and asked for specific information and a fault report. Not only are the instructions badly written and full of errors, but after the VPN is installed, and you finally go to a web site, your Malwarebytes VPN fails to inform you that it is not installed. If you want a trusted VPN then you should go elsewhere.
If you want a trusted VPN then go elsewhere…
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